RETURN POLICY


If you're not completely satisfied with your purchase from RestaurantSolutionsInc.com, you can return it to us within 15 days of delivery receipt. If you received an item in error, we will happily accept the item in return with no further cost to you.

Items may not be exchanged. If the product you received is damaged, defective or the wrong item, Contact Us to notify us of your problem or to obtain a RA (Return Authorization). We will respond to your issue within two business days. If you receive a RA, you'll need to place it on the outside of your returned item so we'll know why its been received at our warehouse. Due to transit time of the returned item, processing time and individual bank reimbursement policies, refunds may take up to 60 days. There is a 20% restocking fee for all items returned.

We cannot accept returns of certain items, including:

»  Any Clearance item.
»  Any item that is gas-powered or contains flammable liquids.
»  Special Order Items such as special order furniture or equipment.
»  Any product missing the serial number or UPC.
»  Food Service Disposable items, such as plates, cups, napkins, etc.
»  Any type of aerosol cans.

In addition, we cannot issue a refund for the return of certain items, including:

»  Any item that has obvious signs of use.
»  Any item that is not in its original condition, is damaged, or is missing parts.
  Items returned without a Return Authorization Number.
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