Shipping


RestaurantSolutionsInc.com provides shipping via UPS and through a number of common carriers in order to get the most competitive pricing for our customers.

Products Shipping via Common Carrier Options:

Common Carrier to a Commercial Address with Loading Dock: Commercial addresses are those defined by the corresponding carrier as commercial sites. Typically these addresses are zoned as commercial real estate. To qualify for this rate, the address must have tractor trailer access with a loading dock suitable for unloading with a pallet jack or fork lift. Businesses being operated from homes, apartments, or other dwellings where people live on the premises are not considered commercial addresses.

Common Carrier to a Commercial Address with Liftgate: Commercial addresses are those defined by the corresponding carrier as commercial sites. Typically these addresses are zoned as commercial real estate. Liftgate delivery is provided for those businesses not equipped with a loading dock. Businesses being operated from homes, apartments, or other dwellings where people live on the premises are not considered commercial addresses.

Common Carrier to a Residential Address with Liftgate: Most residential deliveries via common carrier should choose this method. Note: Most carriers prevent their drivers from assisting with the unloading of heavy equipment other than to lower the delivery via the liftgate to ground level. Please have the necessary manpower available to receive your items with limited delay to the driver.

Do you allow orders where the shipping address is different from the billing address?
Yes we do, however, the address must be a physical address and not a P.O. Box. Sometimes a shipping delay may occur if our fraud prevention measures require further verification of the order.

How do you calculate shipping costs?
If the order is being shipped by a parcel carrier, such as UPS, we verify the shipping costs through the carrier's real time cost utilities. If the order must be shipped via a common carrier, we use several freight carrier utilities to calculate the cost. We also have optional upgrades for liftgate and residential delivery.

How long should it take to deliver my package?
Most orders arrive within 7 to 14 days depending on the shipment method selected. Orders for furniture or large equipment may take longer. If you need expedited delivery, please contact us via phone at (770) 421-1999 to ensure that we can meet your delivery schedule. 

Where do we ship?
Restaurant Solutions currently ships and prices shipping for the 48 continental United States. If you have a shipment to either Alaska or Hawaii, shipping rates provided in checkout may not be accurate as UPS and other carrier's rates change constantly to these locations. We may need to contact you to provide proper shipping rates to Hawaii or Alaska. Restaurant Solutions does not ship internationally at this time.




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